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Raising a Repurposing Support Ticket
Overview
Support Request Form
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Support & Training
Support Request
AmberFin Online Support Request
Please use the following form to request support from AmberFin.
Contact Name
Account Name
Phone Number
Email
*
Type
--None--
Software Bug
Enhancement
Operational support
Integration support
Upgrade Request
HW Support
Loan Request
Customer Severity
Rating
--None--
P5 - Enhancement
P4 - Normal - Minimal impact to system or service
P3 - Important - Partial impact to system or service; non-mission critical application problems
P2 - High - Degredation of system or component; business or service function partially unavailable
P1 - Outage - Major system or critical component failure; iCR unavailability
Customers Ref
(if required)
Subject
Description
Submitting report to AmberFin Salesforce Portal
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